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Do consumers want open banking?

Open banking has always been a consumer-centric movement, about granting bank account customers more control, choice, and convenience.

Banks are taking different approaches to their entry into the open banking era, and this brings opportunities for differentiation, as well as the need for strategic focus in the face of considerable uncertainty and growing competition. Consumer preferences are driving the conversation so it's vital to listen for how they are evolving.


In this new UK consumer research from CREALOGIX you will find:

  • Two thirds of bank account customers have not heard of open banking... why is awareness still weak, and does this matter?
  • The open banking features people most want to use... would new features tempt customers switch provider?
  • What issues around open banking cause concerns for UK consumers?
  • What strategy should banks take to exploit the open banking opportunity?
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Open banking UK consumer survey report

Fill in the form to download the free report and see what we found out.

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