Start a digital dialog with your customers
Today’s smartphone-savvy users expect accurate information at their fingertips instantly.
They also want personal interactions with their bank, so you need to be able to engage with them in the way that they want.
CREALOGIX Conversational is a cloud-based SaaS (Software as a Service) solution that provides a smart, fast-to-deploy method of connecting and engaging securely with customers anytime, anywhere, via the most popular mobile channels, such as iOS and Android.
How Conversational works
Conversational utilises CUIs (Conversational User Interfaces), which are a new customer interaction paradigm for digital natives and digital skeptics alike. It allows more personal and efficient interactions between advisors and customers via text-based interfaces with the most popular messaging platforms.
Enables fast text-based digital dialogue with customers – and serve them better.
Maximises cross-selling and upselling opportunities and increases customer conversion rates.
Ensures that customers receive immediate notifications and, with deep links, access to important news and updates.
Offers customers a really engaging digital banking and conversation without media breaks.
You want to learn more about CREALOGIX Conversational? Contact us!